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Billing

How to check credit history and download invoices

See credits added, used and expired in LeadMapper Billing, trace search usage and download available invoices or receipts.

2 min read3 sectionsBy LeadMapperPublished

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Billing shows where your credits came from, where they went and what payment records are available. Use it when reconciling a search, checking an expiry date or downloading a receipt for your accounts.

Check your available credits

  1. 1Open Billing.
  2. 2Read Credit balance for the credits available now. The page also separates Plan credits and Pack credits and shows usage for the current period.
  3. 3Check any expiry note beside a balance. Plan credits and pack credits have different expiry rules.

Monthly plan credits can roll over for one month; pack credits last 12 months. LeadMapper spends credits that expire soonest first. The page shows your account’s actual balances and dates, which are more useful than assuming all credits expire together.

Trace credits in Credit history

Scroll to Credit history. Entries appear newest first and include grants, search usage, refunds and expiries when applicable. Select Show older to load earlier entries. Where a usage entry links to a job, open it to check the search and its results. A search estimate is a planning figure; this history records the credits actually used.

Download an invoice or receipt

In Invoices and receipts, choose the available PDF invoice or receipt link for the payment you need. These records appear after a payment is processed. If the section is empty, there may not yet be a payment record, or payments may not be configured for your account.

Checking a differenceCompare the job’s credits used with the matching Credit history entries. Each credit used should match a page of results the job retrieved.

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